AI-supported training tool helping healthcare professionals practise sensitive conversations in a safe, realistic environment.
Image Credit to ICPO image bank
About Us
VITAL-COMS™ is an AI-supported communication training tool developed from doctoral research at Ulster University. It helps healthcare professionals practise sensitive weight-related conversations through realistic simulated interactions and evidence-informed feedback.
Developed in response to research into weight stigma and communication challenges in healthcare, VITAL-COMS™ aims to support more empathetic, confident, and patient-centred conversations.
Problems Faced
Conversations about weight can be difficult for both healthcare professionals and patients. Research highlights several common barriers that can impact confidence, communication, and patient engagement in practice.
Risk of stigma and avoidance
Patients may feel judged, misunderstood, or reluctant to engage.
Uncertainty around language
Clinicians often report not knowing what language or approach to use.
Fear of upsetting patients
Many healthcare professionals worry about causing offence or damaging relationships.
Limited real-world training
Existing training opportunities are often difficult to access or apply in practice.
Our Solution
VITAL-COMS™ provides a safe, interactive environment where healthcare professionals can practise realistic patient conversations and receive instant, evidence-informed feedback.
The platform helps users:
- Practise sensitive conversations safely
- Reflect on communication style and language
- Develop more empathetic, person-centred responses
- Recognise potentially stigmatising communication
- Build confidence through repeated practice
See how VITAL-COMS can support more effective, empathetic weight-related conversations through real-time AI-guided coaching.
Help shape the future of weight-related communication training in healthcare
Take part in our short survey exploring the challenges clinicians face when discussing weight with patients.
Contact Us
Developed from doctoral research at Ulster University, VITAL-COMS™ combines expertise in healthcare communication, obesity research, and digital learning technologies. If you wise to learn more, please reach out via LinkedIn or alternatively complete the contact form below and we shall respond as soon as possible.
Dr Fiona Quigley
Founder and Research Lead
Ulster University researcher specialising in weight-related communication, stigma, and digital learning technologies.
Dr Anne Moorhead
Academic Collaborator and Advisor
Senior Lecturer in Health Communication at Ulster University with expertise in digital health, obesity research, and healthcare communication.